Building a rapport with customers has never been easier with customer relationship management (CRM) software. You can track contact information, buying preferences, and sales patterns. It’s a must-have for all sales and marketing teams. But if this is the first time you’re using CRM software, try adopting the following best practices. Always update customer information […]

Advancements in business IT have always been driven by a need to get more done, in less time. It used to be about how fast your employees’ computers were, but as more tasks are moved to the cloud, companies like Google are finding new ways to improve how those services are delivered. What is Google […]

When social media is used correctly, marketers can better understand their target audience and thus create better content and deliver it more effectively. This is vital since you’ll be able to send customers tailor-made content that helps increase conversion rates and sales revenue. Grow your business with social media with these four steps: Identify what’s […]

With feature-rich cloud applications like Docs and Slides in G Suite, users can work whenever and wherever they want from any internet-connected device. To help businesses get more out of their cloud platform, Google announced that they are working with Citrix to run virtual desktops and applications in a cloud-hosted environment. Workspace Service Organizations often […]

Understanding how Microsoft 2016 and Microsoft 365 differ and deciding which one is right for your business can be difficult. After all, they both have similar names and come with just about the same applications. So how do you tell the two apart? Read on. How they’re paid for Office 2016 is a stand-alone suite, […]

Are you bothered by the fact that Microsoft Office 365 and Windows 10 are sold separately? If that’s the case, you’re not the only one, and thankfully, Microsoft has devised a solution to streamline your operations. Here’s everything you need to know about Microsoft 365. Microsoft 365 combines Office 365, Windows 10 and Enterprise Mobility […]

Did you know that viruses, ransomware, spyware, and trojans are all categorized as types of malware? Having been around for decades, these cyber threats have grown both in number and intensity. Needless to say, it pays to know how each of them works as well as how to protect your business. Viruses Once created to […]

For many businesses, applications like Google Drive are heaven-sent. They make managing files and photos much easier and safer than manually saving them in external disk drives. That said, backing up all files remains a burden to those who have files stored on several devices and can’t seem to transfer these files onto Google Drive […]

24 hours seem to pass by in the blink of an eye, especially if you’re a small-business owner. In order to stand a chance against your competition, the last thing you should do is bury yourself in a mound of endless emails. With the following Gmail tips and tricks, you’ll be able to spend less […]

If your business is considering cloud virtual desktops, you’ve undoubtedly looked into Amazon Web Services. AWS offers one of the most reliable and easily accessible options on the market, including the recent release of high-powered machines with direct access to Amazon’s data centers. What are AWS virtual desktops? If you have employees who need occasional […]