Top IT Service companies in NYC

Top IT Service companies in NYC

There's no way to say, "this IT company is the best in New York,” because the best for you may be a mediocre option for someone else. Every Managed Service Provider (MSP) included in this list has its own people; preferred vendors; values and philosophies; and different levels of knowledge that make them “the best” IT service provider for certain businesses and “good options” for others.

No one understands your business and goals better than you, and so, it’s up to you to match with an IT service that shares much in common with you. In Nero Consulting’s case, we believe we’re the best for New York companies that want an all-in-one partner for IT, especially if you want enterprise-grade cybersecurity.

If your company isn't a good fit for Nero Consulting, we still want you to find a great MSP and this is why we’ve shared links and descriptions of our competitors here. They made the list because we respect their work and also because their ideal clients are slightly different from ours.

Regardless of which firms you decide to reach out to, make sure you leverage the free consultation some of these companies offer to get a better sense of their capabilities and alignment to your organization's needs both in the short and long term.

Ask questions such as:

  • Does the IT service provider understand the compliance regulations your business has to follow?
  • Do they provide support for core digital transformation technologies such as cloud and remote work applications?
  • What services do they provide for cybersecurity? Does it include training and assessments?
  • How do you respond to business disruptions? What process do you have in place?
  • How are tickets managed, on a first-come, first-serve, or by priority?
  • What are your customer satisfaction rates?

Finally, aim to work with an IT service provider that has a good reputation and understanding of your business so they can align technology to your needs.

1. DataPrise

They offer IT services for medium-sized businesses in New York, with both an internal IT team and those that do not have an IT expert supporting their business. With more than 25 years of experience, Dataprise's certified engineers, subject-matter experts, and IT support staff are ready to help your business thrive, implementing core technologies such as DellEMC, Mitel, and Microsoft.

Dataprise’s “support 365” model offers businesses the ability to outsource endpoint management or an unlimited help desk support. With a portfolio of medium-large enterprise clients, Dataprise’s approach to cybersecurity and cloud technologies are fully tailored to more complex technology environments.

2.Advanced Technology and Communications

It’s an IT Service provider in NYC, highly experienced in implementing Voice over Internet Protocol (VoIP) solutions tailored for the mid-market, they also provide IT service and cybersecurity consulting. Partnering with technology leaders like Citrix, Apple, and Cisco to deliver technologies that enhance business processes. Advanced Technology and Communications have a strong engineering team specifically in the systems and collaboration areas. Additionally, ATC offers web services such as SEO, web design and hosting solutions.

Although they specialized in VoIP, ATC also offers IT managed services for systems and networks as well.

3. Manhattan Tech Support

They offer IT support across the Greater New York City Area. They are experienced in tailoring technologies such as cloud, cybersecurity, and software development to a variety of industries. With almost twenty years of experience, Manhattan Tech Support has a range of IT services tailored for small businesses that include cloud-based applications and telecommunications.

4. Xperteks

Small IT Managed Service Provider with a wide portfolio of technology services such as data center management, data cabling, wi-fi, and physical security. Their services are tailored to small organizations that need to set up a technology foundation. Over the last few years, they have expanded their portfolio of services to provide IT procurement support, and cybersecurity assessments.

5. Nero Consulting

Nero Consulting has more than a decade of experience in building IT strategies for growing businesses across the northeast, and a consultative approach to technology investments. By understanding your core business’ processes, Nero Consulting develops a prioritized plan to guarantee not only business continuity but also high technology adoption.

The company offers network, cybersecurity, and systems assessments as the first step in building a comprehensive technology plan that includes implementation and support of cloud, data center infrastructure, networking, and cybersecurity solutions.

Additionally, it has established processes to guarantee a seamless alignment with your existing IT team supporting core projects and becoming an extension of your organization.